Compliance and safety specialists
If an organisation is going to follow the rules, its people need to understand those rules. But the raw material of statutes and codes is often written by law makers or regulators who don’t think being understood is their top priority.
So in-house compliance and safety specialists need to be translators - whether their job is keeping employees safe from harm or the organisation safe from fines.
They need to express the key points in written words that people can pick up and understand straight away.
In recent cases, coroners have criticised public bodies for the over long and confusing way they communicate their guidelines.
Putting things in unintelligible fine print is becoming less and less of a defence. “Did we make it clear to people…..?” is often the first question when something goes wrong and the inquiry starts.