Office managers and operations

A business survey found average office workers spending up to 40% of their time reading internal e mails. That means getting on for half the week not talking to customers.

Many public sector organisations and commercial companies have found that giving their people half a day of training in writing more concisely can make their operations run much more smoothly.

That’s because their team members simply spend less time reading each other’s e mails and reports. 

Getting to the point gets things done. Effective briefings are the ones which are written in a well structured way. The key points and the actions at the top, instead of buried underneath piles of context that people know already.